For a fast resolution of unpaid debt.
Speak to our specialists today for cost-effective Commercial Debt Recovery ServicesWhy choose Us.
We provide a strong track record in transaction execution and meeting challenging deadlines, gained in many projects undertaken to date. We understand the challenges that Revenue Collection presents in general especially in Municipalities.
Our Mission.
Our mission is to deliver outstanding value for money service to our clients to enable them to achieve their strategic and business objectives, to provide fulfilling careers and professional satisfaction for our people.
How we Operate.
Our service allows for a seamless, integrated debt collection strategy. Our strong focus on early stage and pre-legal collections reduces overall credit risk and enhances cash flow. When we collect part or all of the debt, we charge a reasonable commission on the amount successfully recovered.
Our Approach and Methodology
We specialise in Soft Collections which involve data clean up, tracing, letters of demand, sms, email, interview and telephone calls through the call centre.
Data Analysis
We conduct Propensity Modelling, Risk segmentation, Strike Date Calendar determination and more.
Tracing
We partner with the top tracing services in South Africa and use tracing tools that grant us clear insight into the debtors' profile.
Communication
The first contact with the debtor begin through SMS, followed by telephones call from our debt collection agents before further escalation.
Payments
We assist the debtor in making the necessary arrangements to setle their debt, set up debit orders or alternative arrangements
Professional Debt Recovery
Five Points that define Our Reliability.- Municipal collections expertise
- Positive Results within Deadlines
- 100% Reliability & Guarantee
- First-contact resolution
- Compliance with privacy acts